Shipping Policy
Thank you for shopping with Naturveda Herbs. We are committed to delivering your orders quickly and safely.
1. Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is processed, it will be shipped from our warehouse.
2. Shipping Time
Delivery time depends on your location:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–7 business days
- Remote Areas: 7–10 business days
Please note that delivery timelines are estimates and may vary due to external factors like weather, courier delays, or high demand.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/Email.
You can track your order using the provided link.
5. Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery of your products.
6. Delays in Shipping
While we strive to deliver on time, delays may occur due to:
- Natural calamities
- Public holidays
- Courier issues
- Incorrect shipping address
In such cases, we will keep you informed.
7. Incorrect Address / Failed Delivery
If you provide an incorrect or incomplete address:
- Delivery may be delayed or failed
- Additional charges may apply for re-shipping
Please ensure all details are correct while placing the order.
8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Share order details and images (if applicable)
We will investigate and provide a suitable resolution.
9. Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: Naturvedaherbs.in@gmail.com
📞 Phone: 80015-80063
🌐 Website: naturvedaherbs.in